@article{oai:tourism.repo.nii.ac.jp:00000237, author = {羽田, 昇史 and HATA, Nobuhito}, journal = {大阪明浄大学紀要, Journal of Osaka Meijo University}, month = {Mar}, pages = {105--116}, title = {サービス産業のマーケティング}, volume = {4}, year = {2004}, yomi = {ハタ, ノブヒト} }